HOW QUICK WILL I GET MY BENCH?

Quick delivery within 5 working days!
(No personalising added to order)


Quick delivery within 7 working days!


Quick delivery within 10 working days!

The delivery dates stated above are our target delivery date. Whilst we do everything we possibly can to meet such dates, we do ask you to understand that this date is an estimate and a statement of our intent.
The earliest date that we can deliver your fully assembled Bench is calculated when you proceed to checkout. The date is dependant on whether your Bench has engraving and the type of engraving you have selected. If the earliest available date does not suit you, simply click on the calendar and select a date in the future.

Your bench will be delivered FULLY ASSEMBLED and ready to use.

If you have a specific day that your bench must be delivered on that can not be missed, you must make note of this during checkout. We always advise selecting a delivery date at least 3 days before your special day to take into account any delays.


Plaques - when ordered separately; FREE; allow 3-5 working days

Cushions, Covers, Coffee Tables, Fixings and Cleaners - when ordered separately; £7.95; allow 3-5 working days


All deliveries of Benches (and large furniture items) are dispatched on pallets. If access is restricted, don't worry, you will be able to let us know during the ordering process.

DELIVERY

Our STANDARD MAINLAND UK delivery charge, for 1 or 2 Benches (1 seat, 2 seat and 3 seat benches) to a single address, is £44.95
4 seat benches have to be sent on individual pallets, due to maximum height restrictions imposed on us by our delivery partner, and as such are charged at £44.95 each
For delivery of 3+ Benches or if you are simply unsure about a delivery charge, please call us before placing an order.

Bench deliveries are MONDAY to FRIDAY and you can select the date you require delivery on during checkout.


Some destinations, due to their remote location or distance away from the nearest delivery hub, attract a Logistics Surcharge. The following postcodes are subject to these surcharges and will be added to your cart automatically in checkout;

£10.00 SURCHARGE
DL, EH, FY, ML, PA1-PA19, TA, TD

£20.00 SURCHARGE
CA, DG, DT, EX, FK, G, KA1-KA26, KA29, KA30, KY, LD, LL, PL, SA, SY7-SY25, TQ, TR

£50.00 SURCHARGE
AB, BT, DD, IV1-IV29, IV33-IV36, IV63, KW1-KW14, PH1-PH40, PH49, PH50

£65.00 SURCHARGE
PA21-PA38, PO30-PO41

£120.00 SURCHARGE
GY1-GY8, JE, IM, IV40-IV56, KA27, KA28, PA20, PA41-PA80, PH41-PH44

£160.00 SURCHARGE
ZE, HS, KW15, KW16, KW17

£185.00 SURCHARGE
GY9, GY10

Isle of Wight - Please call for rates
Isle of Man - Please call for rates
All Scottish Isles - please call for rates or if your postcode is not listed above

DELIVERY TERMS

We use a nationwide carrier for all our Bench deliveries as over the years our customers have received a prompt, courteous and efficient service.
To ensure longevity and guaranteed strength, all of our benches are all delivery fully assembled; glued, dowelled and ready to use.
As such, your bench will arrive from our delivery partner on a pallet.

As we source high quality Teak, naturally rich in silica and rubber, we do not need to apply any type of finish to our products. The furniture you receive is simply fine sanded.

Our furniture is delivered fully assembled on a pallet - the driver will not take the pallet away.
Our Delivery Partner will offload your pallet and get it as close as they can to your address for you.
For insurance purposes our Delivery Partner does not permit their drivers to move furniture through houses or into gardens.


Our Delivery Partner will require someone to sign for the safe receipt of your furniture. If for any reason this won’t be possible, please email us IMMEDIATELY and advise us of a safe place to leave your delivery.


If you would prefer us to deliver to an address different to that of the invoice, just let us know in the check out page and leave the rest to us. There is also a special instruction box where you can leave us a message; eg ‘birthday present, please only talk with Mrs Smith'


We do not offer an installation service


If delivery is outside of the UK, YOU may be able to claim the VAT back when your goods arrive.
This link to HM Revenue & Customs contains all the details and conditions for exporting UK goods: HMRC


If you wish to pick up, or arrange your own collection, you can select this option in checkout.


Please check your delivery for shortages or any visible signs of damage when it arrives. If for any reason you are unhappy or find a fault you will need to contact us within 48hrs or use this link: Start a Return
For full details on all of the above, please view our Terms & Conditions.